Almost everything will work again if you unplug it for a few minutes... Including you.
Pre-pandemic in the world of community pharmacy you would often find individuals pushed to the edge as they navigated insurance requirements, prescription verification, answering phone calls, vaccine administration, counseling patients, and many other tasks all while keeping patient safety first. The pandemic has compounded these conditions with understaffing, higher work demand and high staff turnover leading to professional burnout.
Why are pharmacy staff, more affected? Simply put, we care. Our job is to meet the health and safety needs of our patients. Oftentimes, we lose sight of our own health and safety, as well as the health and safety of our staff.
When an individual is burnt out, it is harder for them to experience positive emotions which can result in more medication errors, compromise patient safety and lower patient satisfaction.
What’s worse is burnout is contagious. Here we will take a look at signs to looks for and how to combat burnout.
There is no one size fits all solution to burnout. The goal is to minimize and protect yourself and your staff.